Social protection: Transforming the lives
of women in crisis

On behalf of

Crises affect people differently…

And women and girls are often the hardest hit.

An estimated

of forcibly displaced women in humanitarian crisis have been subjected to sexual violence.

1

5

in

Approximately

may not return to school
after the COVID-19 pandemic

11 millions

girls

Single female-headed households
may have higher expenditures

Less than one in five global social protection measures during COVID-19 addressed specific gender inequalities, such as supporting women in informal employment, mitigating risks of violence, and confronting the unequal distribution of care work.

What do we mean by social protection?

And how might it support women and girls in crisis?

Or keep scrolling to explore key concepts and messages...

The Guidance Note for Gender-Transformative Social Protection in Crisis Contexts examines how social protection systems can address these risks and vulnerabilities. Ultimately advancing gender equality and empowerment.

SOCIAL
PROTECTION

Social protection systems protect people against poverty, vulnerability, and social exclusion throughout their lives. They do this through policies and programmes aimed at increasing income, assets and skills. For a simple overview of how these systems work see STAAR’s Interactive Explainer on responsive social protection.

Or click on the tabs in the table below to explore different kinds of social protection instruments:

SOCIAL PROTECTION

Even in stable regions, women and girls face significant risks, vulnerabilities, and inequalities throughout their lives. These include lower levels of formal

education; discriminatory social norms; gender-based violence; health risks related to pregnancy and childbirth; time poverty often related to unpaid care burdens; and lower paid work.

Gender diversity and intersecting inequalities are also important factors of discrimination. Gender-responsive programming needs to go beyond the binary women-men concept. More research on non-binary gender aspects will hopefully enrich this gender guidance in the future.

Women
and girls

WOMEN AND GIRLS

CRISIS CONTEXTS

CRISIS CONTEXTS

From conflict to pandemics to climate change, the frequency, severity, and complexity of crises are increasing. Covariate shocks and humanitarian crises have particularly adverse effects on populations who are already vulnerable, as well as the systems that are designed to support them.

Covariate Shocks are those that impact many households at once. These include natural hazards, economic crises, and conflict. Characteristics such as speed of onset, magnitude, recurrence, protractedness and predictability all have implications for a country’s capacity to anticipate and respond.

A Humanitarian Crisis is an event or series of events that represent a critical threat to the health, safety, security or wellbeing of a community, usually over a wide area.

Look it up!

Social care services

  • Adult and child care services
  • Services for people with disabilities
  • Protection services such as shelters for survivors of domestic violence
  • Provision of direct outreach, case management and referral services

Labour and jobs

  • Skills building programmes, job-search and matching programmes
  • Active labour market programmes such as unemployment assistance or skills for work training
  • Employment guarantee programmes

Social insurance

  • Contributory schemes which pool economic risks, such as unemployment insurance, maternity and paternity benefits, etc.
  • Health insurance
  • Weather-based insurance

Social assistance

  • Non-contributory and regular cash or in-kind transfers, including child grants, social pensions, etc.
  • Fee waivers (e.g. education, health)
  • School feeding programmes
  • Public works or cash for work programmes

Click on the circles and intersections to guide you through this interactive web page…

Understanding gendered vulnerabilities
in crisis contexts

When crises strike, gender inequalities resulting from underlying discriminatory gender norms and unequal social structures, are exacerbated and women and girls face specific and heightened risks.

Gender Based Violence

GBV, including rape and early marriage often increase during crises, when protection mechanisms deteriorate. Diversity factors such as sexual orientation, gender identity and expression also influence to what extent a person is at risk of GBV in crisis.

Health

Access to healthcare is limited during and after a crisis, either as a result of service disruptions or no resources to access health services increasing mortality and malnutrition rates, particularly among mothers and infants.

Livelihoods

Women’s livelihoods tend to be more vulnerable to crises than men. For example, when drought threatens agricultural production, women often lack the decision-making power, financial independence and access to weather alerts and new technologies needed to adapt effectively.

Greater household responsibilities and care burden

Women and girls are often responsible for securing water, food and fuel for cooking and heating. During crises, this is more time-consuming, difficult and dangerous. Additionally, women are also responsible for caring for those family members injured or made ill by the crisis.

Education

Girls are often the first to be pulled out of school as parents find ways to alleviate economic burdens, depriving them of their fundamental right to education and the realisation of their full potential in life.

Click on each icon from the table to learn more…

Strong systems are less likely to collapse when people need support the most.
And they can also flex, expand and adapt in response to adverse event—ensuring increases in peoples’ needs are anticipated and met.

Coverage (extent of people protected)

Comprehensiveness (breadth of risks covered)

Adequacy (appropriateness of benefits)

In settings where social protection systems are less strong, crisis
response often involves a patchwork of assistance from different sectors—
including humanitarians and disaster risk management authorities, as well as social protection actors. Linking humanitarian assistance with social protection systems can build people’s resilience to crises while addressing underlying poverty.

Making social protection shock-responsive or crisis-proof

Strengthening social protection systems directly benefits people living in, or at risk of, crisis caused by conflict, political and economic instability, or environmental fragility and displacement. People are better able to mitigate and cope with crises in countries where routine social protection systems already have good:

Gender-responsive programmes explicitly address the needs of women, girls and gender diverse people. These programmes are informed by a gender analysis and respond to the challenges women, girls and gender diverse people face in accessing and benefitting from social protection. For example, cash for work programmes that include women as programme participants, ensure they are paid the same as men and have creche services available so that mothers can work while their children are cared for.

Gender RESPONSIVE

Gender blind programmes do not consider women’s, girls’ or gender diverse persons’ gendered needs, for example, pensions which do not account for women’s interrupted employment due to care responsibilities.

GENDER BLIND

Gender-discriminatory programmes may actively exclude women, girls and persons with other gender identities.

gender discriminatory

Gender-sensitive programmes are those that recognise gender differences, so they employ a basic level of gender-sensitivity but gender concerns are not the primary objective. For example, they can incorporate quotas to enhance women’s participation or collect gender-disaggregated data on programme participation and outcomes.

Gender Aware/Sensitive

Gender transformative programmes aim to transform unequal gender relations and address the structural and root causes of inequality and discrimination through a social protection intervention. They build the resilience of women, girls and in certain contexts, of gender diverse people by overcoming structural barriers. Examples include cash transfers that are complemented with behaviour change communication interventions to shift norms around women’s access to, control over and ownership of resources.

Gender transformative

GENDER

DISCRIMINATORY

GENDER

DISCRIMINATORY

GENDER

BLIND

GENDER

BLIND

gender

aware/sensitive

gender

aware/sensitive

Gender

responsive

Gender

responsive

Gender

transformative

Gender

transformative

Exploring the potential of social protection to be gender-transformative

Systems and programmes can respond to gendered vulnerabilities and tackle inequalities faced by women and girls by enhancing incomes, opportunities, and access to relevant services. They can also contribute to changes in discriminatory social norms, behaviours and practices.

But this is not always the case. Social protection systems and programmes can range from gender discriminatory and gender blind to gender transformative.

The context in which programmes operate will also influence what they can achieve. For example, in a conservative community, the best approach may be gender-aware or gender-sensitive social protection to avoid any potential backlash.

Click on the boxes to reveal definitions

HOW CAN WE MAKE SOCIAL PROTECTION SYSTEMS MORE GENDER-RESPONSIVE AND TRANSFORMATIVE IN CRISIS CONTEXTS?

Click on any individual elements of the social protection system to reveal practical guidance on making it more gender-responsive...

Information systems

Management information systems and registries should be developed to capture important gender-related data to support implementation in crisis. Examples might include individual level data rather than just household level data, as well as information on care responsibilities and time use, access to services (health, family planning, pregnancy, child protection), mobility and security risks.

Information systems

Outreach and communications

Outreach and communication should be delivered in ways known to reach women – taking into account gendered differences in access to media channels, public spaces and networks which may vary by context. For example, in certain contexts many women own mobile phones, and in others, women learn about programmes and plans through community events. It is also important to engage men and other community stakeholders who are the main 'norm holders' to build buy-in for women's participation in programmes and prevent any backlash.

Outreach and communications

Registration, assessment of needs and enrolment

Ensure that registration and assessment of needs and enrolment processes are inclusive and help close pre-existing gender gaps. Processes should address the differences in women and men’s access to:

  • ID documentation – in pre-crisis times as well as during crisis when documentation may be lost as a result of displacement, conflict or climate-related shocks
  • Technology – such as ownership and use of mobile phones

Offices for applications which may be more difficult for women given security, mobility or time constraints.

Registration

Registration, assessment of needs and enrolment

Ensure that registration and assessment of needs and enrolment processes are inclusive and help close pre-existing gender gaps. Processes should address the differences in women and men’s access to:

  • ID documentation – in pre-crisis times as well as during crisis when documentation may be lost as a result of displacement, conflict or climate-related shocks
  • Technology – such as ownership and use of mobile phones
  • Offices for applications which may be more difficult for women given security, mobility or time constraints.

Assessment of needs and enrollment

Provision of payment/services

  • Ensure the provision of benefits is accessible to all women and girls targeted. Assess the types of delivery mechanisms, including the role of financial service providers and the collection of benefits or digital transfers. Check that these do not present barriers for women’s access, and if they do, ensure that programme design addresses these explicitly. In most contexts the payment of benefits directly to women is seen as a good practice, but it is important to ensure they retain control over the money they receive to the extent possible. This can be supported by building women’s skills and networks through complementary interventions.
  • In the case of contributory social insurance, consider reducing premiums to make mechanisms more accessible, as well as expanding payment options and setting up sustainable mechanisms to facilitate financing of the insurance premium. This might include community-based savings groups.

Provision of payment/services

Accountability

  • Develop accountability mechanisms, including beneficiaries’ feedback and complaints mechanisms, which are designed to address the challenges women might face in accessing them. Such challenges include
  • Literacy
  • Social media access
  • Location of complaints boxes
  • Information about the mechanisms
  • Uncertainty about the consequences of reporting.
  • Specific mechanisms such as hotlines are required for safe and confidential reporting of gender-based violence and sexual exploitation and abuse by programme participants and community members. These mechanisms should be budgeted for and established from the outset.

Accountability

Monitoring, evaluation and learning

Collect, analyse and report on data that is disaggregated by sex, age and disability at a minimum. When possible, use both quantitative and qualitative data, to measure results for women and girls. This will help you to understand why changes are or aren’t occurring and the effects on programme participants’ lives. This also helps to track whether the programme is resulting in any unintended negative effects for at-risk subgroups.

Specifically monitor heightened unintended risks, such as GBV and sexual exploitation and abuse (see Colombia case study).

Develop specific questions and indicators that go beyond counting the number of people receiving support to measure both gender-responsive and gender-transformative outcomes. These should be integrated into robust monitoring and evaluation frameworks.

Commission and disseminate evidence to designers of social protection policy and programmes on the risks and impacts of crises for gender equality and what works to support women and girls’ resilience in crisis.

Consider the following guiding questions when developing indicators:

  • Has the response met the different needs of at-risk sub-groups created or exacerbated by the crisis?
  • Has the response supported or undermined gender equality and inclusion? For example, has the programme changed intra-family or community relations?
  • Has the benefit had positive effects on women’s autonomy and decision-making? For example, who makes decisions on how to spend the benefit, and who benefits from the spending?
  • Has the benefit had positive effects on women’s economic resources (skills, access or ownership of economic resources or financial service)?
  • Has the benefit resulted in changed attitudes, behaviours or practices towards women and girls in the household or wider community?
  • What are the reasons for exclusion from the programme? Does anyone have difficulties in accessing the benefit (including in both enrolments and in receiving benefits)? Are there any safety challenges?
  • What are people's perceptions of equity and inclusion in the targeting criteria?
  • What are recipients’ experiences of treatment within the programme, relating to dignity, respect and discrimination?
  • Are there experiences of sexual abuse and harassment experienced while trying to access benefits, or from programme implementers?
  • Are communities and local actors involved in the response? Are they adequately renumerated?

Monitoring, evaluation and learning

Linkages, referrals and case management

  • Work with verified local and national women’s organisations to link beneficiaries to relevant programmes and services. Ensure that these organisations represent the diversity of women and girls and that they do not reinforce exclusion of particular groups.
  • Coordinate across sectors, including those in charge of women, children and other vulnerable groups, so that the social protection programme is part of a comprehensive and coordinated response to the crisis.
  • Look for opportunities to support ongoing empowerment and transformative programming even in crisis contexts. This might involve:
  • Including women and youth in programme governance committees
  • Supporting women to develop leadership skills through programme management opportunities and skills training
  • Linking social protection with women and girls’ empowerment and protection interventions. Either as part of the social protection programme itself; through provision of information on available services to social protection recipients; or by facilitating access to complementary interventions through the social protection programme (See Niger and Colombia case studies).

Case Management

IMPORTANT ISSUES TO COVER IN A GENDERED SITUATIONAL ANALYSIS

Consider looking at the following key areas:

Risks of violence and discrimination (violence against women and girls, intimate partner violence, forced marriage, early marriage, adolescent pregnancy, stigma associated with disability, HIV, ethnicity or religion etc. – likely to be heightened in crisis).

Limited economic opportunities (lack of access to income opportunities, labour market participation, limited livelihood opportunities – may be more disrupted in crisis and women more likely to be out of employment/income opportunities for longer post-crisis).

Care economy (how domestic and care responsibilities limit women’s labour market participation, or reduce girls’ attendance at school – time spent on care and domestic work likely to increase in times of crisis).

Voice and agency (at household and community level, including control over income, decision-making and intra-household resource allocation/ spending patterns – may change in crisis – including opportunities for strengthening).

Access to services:

Health – such as specialised reproductive health needs (access to family planning, health services – access may be disrupted in crisis).

Education (girls or boys not enrolled or dropping out of school – may be more disrupted in crisis and heightened risk of not returning to school after crisis).

Protection or specialised services – such as gender-based violence, child protection, justice services.

Agricultural extension and financial services which are instrumental to women’s economic autonomy but which may also be disrupted in crisis.

Financial, technological and institutional inclusion (ownership of bank accounts, mobile phones or internet access, civic documentation – access may be disrupted or documentation lost in crisis).

Poverty and vulnerability assessments and analysis

  • Conduct (or draw on) a context-specific Gendered Situation Analysis for the area where the interventions is to be implemented. Identify the key gendered vulnerabilities for women and men, girls and boys and non-binary individuals, including specific vulnerabilities for individuals with diverse gender identities. Disaggregate data by age at a minimum, and other intersecting factors of relevance including disability, ethnicity and race.
  • Gather relevant existing gender and contextual data and analysis from humanitarian and disaster management sectors from inside your organisation or externally to inform the gendered situation analysis. This will be the basis of the gender- and shock-responsive social protection programme adaptation or programme design. If no existing relevant data is available, conduct an analysis to understand the potential or actual impacts of hazards, conflict and protracted crisis on women and girls (see examples in Togo and Niger). In contexts of quick onset crisis, rapid gender assessments can be done.

  • Understand the drivers of these risks and identify possible mitigation measures. Consider the existing structural drivers of gender inequality such as discriminatory gender and social norms, harmful traditional practices, and gender-blind laws and policies. Think about how crises might exacerbate these risks.
  • Collect new or analyse existing data to understand the effectiveness of social protection systems for women and girls. Look explicitly at programme design and the extent of:

    • Coverage for example, use data on social protection enrolment to determine whether there are still gaps in coverage for women and girls.
    • Adequacy use updated data to identify any changes from the original Gendered Situation Analysis. Assess whether current social protection systems and programmes are adequately addressing the key gendered risks that women and girls face at different stages in their life cycle.
    • Comprehensiveness analyse whether and how the existing social protection system complements other services and programmes to meet women and girls’ needs. Findings should inform how to tweak a social protection response to address gendered vulnerabilities faced by women and girls that have not yet been sufficiently addressed or which are at risk of being exacerbated by the shock. The analysis should draw on evidence to strengthen weak programme design.
  • Institutionalise risk mitigation and safeguarding measures, by developing safeguarding strategies and establishing protocols for the protection of women and girls. This might include having trained staff in place and establishing referral mechanisms.

Level / value, frequency and duration

  • Explore options to adapt programme design. This might include:

    •     Increasing transfer values in recognition of women’s care roles (see Togo case study)
    • Utilising the delivery modality that is most accessible to women - in some contexts this might be electronic payments, in others in-person payments
    • Considering when transfer values need to be flexible to meet different needs. And when the frequency of transfers needs to be flexible – this should be informed by an understanding of the costs of accessing transfers, and whether there may be changes in consumption patterns depending on whether there is a single larger transfer or smaller more frequent ones.
  • Establish women as the main transfer recipients, monitoring any positive or negative changes in household dynamics, and ensure they are able to use resources to improve their wellbeing (see the Pakistan case study).
  • The impact of different design features on gender relations should be monitored. Some suggested indicators include:
  • Sex-disaggregated data on asset ownership and control over assets
  • Access to food by different members of the household
  • Ability for women to leave the house at different times and their safety when moving to other locations
  • Time spent on care work
  • Family composition
  • Access to basic services by different household members, particularly children
  • Experience of gender-based violence (GBV).

Level/value, frequency and duration

Eligibility criteria and qualifying conditions (including conditionality, if any)

  • When designing eligibility criteria, ensure that women are not excluded. This includes using gender-sensitive proxy means tests (PMT) for gendered vulnerability criteria for household selection, prioritising female headed households and households with a higher proportion of female members. It also includes avoiding requirements that may disadvantage women (such as certain types of identity documents) and taking into account intra-household dynamics (such as intimate partner violence), particularly those that may be exacerbated during a crisis. (See Niger case study)
  • Carefully assess the use of conditionality in crises contexts. Consider removing conditions if they increase risks or if they are unlikely to be met or monitored. Assess any unintended risks that may occur (see Colombia case study), such as heightened security risks for women, constricted mobility and time burdens.

Eligibility criteria and qualifying conditions

  • Refer to the gendered situation analysis findings to inform the design of a programme and review these findings at regular intervals in a programme’s life cycle – and across the various phases of the shock cycle. Use the findings to identify the gendered risks and vulnerabilities faced by diverse women and girls, plan related mitigation measures where applicable, and understand what social protection benefits can best respond to these risks and vulnerabilities, as well as the potential broader roles in addressing the structural drivers of inequality and discrimination.
  • Use the situation analysis to identify gender-responsive or gender-transformative objectives in the programme to ensure gender equality outcomes are adequately visible. Identify specific activities to achieve desired outcomes, while ensuring that these activities are adequately resourced and financed. This can be articulated into a Theory of Change for the programme.
  • Establish or strengthen linkages with complementary programmes to help to meet gender-specific objectives and enabling more transformative outcomes. Types of complementary interventions may include:
    • Targeting women for economic inclusion programmes and financial services. (See Niger and India case studies.)
    • Linkages to safe spaces for adolescent girls
    • Specialised protection, health and GBV services (see Colombia case study)
  • Consider ways in which social protection programmes can build women’s resilience before crises. This might include:
    • Supporting savings and access to gender responsive financial services. Gender-responsive financial services reduce the barriers that women face in accessing and using financial products and financial services, enabling them to gain financial autonomy and manage crises.
    • Supporting climate-sensitive programmes, which also benefit women’s productive activities
      (See Mali and India case studies) and reduce or support the redistribution of care work.
  • Consider types of programming which can support women and girls’ recovery and empowerment after crisis, for example:
    • Supporting girls’ re-entry into school through financial or in-kind incentives (cash transfers, school feeding, assets such as bicycles), providing specific awareness raising on girls’ specific needs.
    • Supporting the provision of care and other services to support women’s re-entry into the labour market and to reduce care burden on adolescent girls (older sisters or adolescent mothers).
    • Economic recovery or inclusion programmes targeted at women.

Benefits/services package (programme types, objectives and linkages)

  • Assess the existing legal and policy frameworks on gender discrimination. Are there gaps or linkages which provide a legal or policy framework on gender equality and women and girls’ rights in humanitarian action and social protection policies?
  • Where there are gaps, work in a coordinated manner to create or advocate for long-term policy change that will strengthen the legal and policy requirements for gender equality, non-discrimination and empowerment. Insert these objectives into adaptive or shock-responsive social protection approaches.
  • This advocacy should be anchored in the different line ministries, policies and plans that are informing social protection and crisis response. This will ensure it is part of a cross-cutting response, maximising its uptake and sustainability. Relevant ministries might include the ministry of women and children (or its equivalent); the ministry of social welfare; any agency that oversees emergency preparedness and response; and the ministry of finance.
  • Social protection programming and emergency preparedness and response should inform gender equality policies. While gender-responsive planning should inform social protection and emergency preparedness strategies and plans. More concretely, this might include integrating gender-specific risks and vulnerabilities in policy documents; identifying mechanisms to address these; and allocating who is responsible for implementing and funding related actions.
  • In contexts with recurring or predictable shocks that have preparedness plans in place, develop and integrate a specific gender action plan based on context-specific gender analysis. This should identify:
  1. The anticipated gendered risks of the context
  2. Ways in which social protection can respond without exacerbating gendered risks.
  3. Ways in which social protection can best meet the needs of women and girls and support transformative objectives
  4. Existing gender-related policies and objectives e.g. national commitments such as CEDAW and organisational commitments such as LGBTQI inclusion strategies and institutional gender action plans
  5. Key actors who can support gender-responsive and transformative actions;
  6. Relevant information, analysis and insights from the gender action plans and inclusion strategies of key donors or international agencies that may help refine the country specific plan
  7. Sources of funding

Legal and policy frameworks

Functional and Technical Capacities

  • Increase the skills and knowledge of social protection decision makers and implementers on gender-responsive / transformative social protection in the context of shocks and crises through targeted capacity development and sensitisation, and regular training on gender equality, inclusion and protection.
  • Some available online training and sensitisation tools and resources include: UN Women’s: towards gender-responsive social protection strategies: a four-step checklist; the World Bank’s Safety First Toolkit on how to leverage safety nets to prevent GBV; UN Women course on gender equality in emergencies.
  • Include staff who have gender equality and social inclusion skills in teams designing adaptive social protection programmes. They might have prior experience working on projects or areas with a gender equality focus or have received training on gender equality and social inclusion.
  • Ensure that all implementing staff receive regular training on gender equality and social inclusion to avoid reinforcing discriminatory gender norms; to identify potential risks to women and girls; and to ensure that all staff are aware of the gender-specific provisions and objectives of the programme.
  • Assess whether having women staff implementing the social protection programme can strengthen gender-responsive and transformative outcomes.
  • Map the role of women-led and gender-focused organisations in both the development and humanitarian sectors to identify entry points for collaboration. There may well be community-based organisations present who can quickly identify those people that need support through their database of beneficiaries or through their outreach workers on the ground.
  • Establish coordination mechanisms between gender-focused organisations and those delivering social protection and humanitarian assistance at national and local levels. Ensure there are institutional responsibilities for integrating gender objectives and activities. Specific gender objectives, targets and indicators can be included in MOUs with organisations or as part of working groups for coordination.
  • Establish partnerships and work with verified local and national women’s organisations working in the humanitarian and development sectors to create and sustain gender equality gains over time through social protection interventions.
  • Develop an advocacy strategy to support the integration of gender into adaptive social protection programmes. This might include:
    • Engaging with donors through working groups to raise funds for gender-specific activities such as the recruitment of local women mobilisers
    • Facilitating meetings of government, donors and relevant NGOs to promote evidence on the advantages of gender responsive social protection programming and influence policy and programming.

Governance and Coordination

  • Allocate adequate funding to gender-specific activities to achieve the gender-specific objectives of the programme. This level of funding will vary according to the scale and scope of the programme, and the types of activities to be included, so it must be carefully calculated.
  • To support this, conduct a cost analysis of gender-specific activities. And when using mechanisms such as ILO’s tool to estimate the cost of different types of social protection interventions, ensure that gender considerations are integrated.
  • Specifically, consider the costs of:

    • Safeguarding and protection
    • Training women facilitators from the community to reach more women in person (as they may be less likely to have access to online information)
    • Implementing “one stop shops” or “single window services”. These enable women to enroll in a social protection programme while also learning about or enrolling in related services, such as childcare, health services, employment services and small business services
    • Outreach activities aimed at reaching women and girls
    • Adaptations to social protection programme design including higher transfer levels
    • Increasing delivery teams’ knowledge and skills in gender
    • Establishing or strengthening coordination across different actors and sectors.
  • Use budget markers to track and analyse spending on gender-specific activities. This means that when the budget for the social protection programme is prepared, budget lines linked to gender specific objectives can be tagged, for instance, with a tag or code linked to their gender impact: (1) gender transformative; (2) gender sensitive; (3) gender blind. This information is available from the gender analysis and enables tracking how many total resources are going to different gender categories to achieve specific gender outcomes.

Financing

CASE STUDIES OF GENDER-RESPONSIVE AND
GENDER-TRANSFORMATIVE PROGRAMMES IN CRISES

Click on the pins to reveal case studies from around the world

togo

Syria

senegal

niger

pakistan

mali

india

COLOMBIA

Material property
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Material property

Cash Assistance Integrated into Gender-Based Violence Case Management for Forced Migrants, Refugees, and Host Nationals in Norte de Santander, Colombia

In Norte de Santander, Colombia, Women’s Refugee Commission and partners sought to explore changes among forced migrant, refugee, and host national GBV survivors in a cash-integrated GBV case management program. For this purpose, during a two-year project, which ran from 2020 to 2022, the Women’s Refugee Commission (WRC), with research partners South Africa Medical Research Council and CARE, undertook a study in Colombia to understand the potential of integrating cash assistance into GBV case management and social care referrals for comprehensive support to survivors in humanitarian emergencies.

The programme aimed to include adult women and men, aged 18 years or older, who were survivors of or at risk of GBV, including those with diverse Sexual orientation, gender identity, gender expression and sex characteristics (SOGIESC) and those living with a disability or disabilities. CORPRODINCO caseworkers were all female, and enrolled survivors who voluntarily disclosed an incident of GBV. Caseworkers assessed participants’ need for cash assistance for protection, examining the economic drivers of their exposure to GBV risks, as well as the financial barriers to their recovery. Each GBV survivor received between USD 91 to USD 27, depending on the needs of their case. As part of GBV case management, caseworkers provided psychological counselling, information on and coordination of group workshops, and access to CORPRODINCO’s legal service. Caseworkers also activated referrals to external services as relevant, including immigration status counselling; family commissioners of the Comisaria de Familia, an institution that handles complaints of domestic violence; sexual and reproductive health services; education; and livelihood support. Service mappings and referral pathways were updated regularly to reflect services.

Case management follow-up included the monitoring of assistance received by the survivor to ensure they were not exposed to further harm. The project was evaluated at the four-month mark. The evaluation found that cash integrated GBV case management reduced incidents of GBV and associated risks up to 12 percent more than GBV case management alone, by improving the economic capacity of survivors who received cash. Compared to survivors who only received GBV case management, survivors who received cash reported earnings in the past month that were 29 percent higher, and savings that were 26 percent higher. These results suggest that access to cash assistance amplified survivors’ improvements in mental and psychological health, self-reliance, and familial relationships in comparison to survivors who did not receive cash.

The inclusion of individuals with diverse sexual orientations, gender identities and expressions, and sex characteristics (SOGIESC) in the study increased the inclusiveness of programme criteria. It also provided findings for this underserved population, helping to address evidence gaps on tailoring cash-integrated GBV case management for trans GBV survivors.1

Key lessons

  • The intervention was specifically designed to mitigate and protect GBV survivors, including women, men and including those with diverse SOGIESC in human mobility from Venezuela to Colombia.
  • In addition to helping to cover case management costs, evidence showed that cash can help GBV survivors with the costs associated with fleeing an abusive relationship as well as cover costs to meet urgent needs, reducing exposure to GBV risks.
  • If tailored and monitored, cash linked to referrals and protection services are appropriate to meet the needs of survivors and minimise the risk of any further exposure to harm.2

The programme can be classified as gender responsive in its design, tackling specific gendered vulnerabilities experienced by GBV survivors. It has some gender transformative elements, as part of the cash transfer was found not only to be used for mitigation, but in some cases to invest in microenterprises for economic empowerment (though this was not consistent for all participants).

1. Care (2022).

2. Care, 2022b.

Insurance against adverse shocks and weather events: Access to financial insurance products designed for women in Mali

UN Women and the UN’s Capital Development Fund (UNCDF) with the support of Norway’s Humanitarian Innovation Programme partnered with OKO, a for profit African startup that provides effective, affordable, and innovative insurance and digital solutions to farmers in emerging markets to strengthen their resilience to disasters, in the absence of state guaranteed agricultural insurance schemes. The pilot spanned eight months, from December 2021 to July 2022, in three regions in Mali.

Women farmers in Mali are particularly affected by adverse weather events and other disaster risks (drought, floods and heavy rainfall, as well as attacks from pests and diseases to their livestock) facing recurring losses in their farming activities.
UN Women, UNCDF and OKO were able to identify specific barriers women face to access crop insurance (e.g. low literacy levels, limited insurance knowledge, costs of insurance, no coverage for crops they grow, limited mobile phone access and ownership, a limited supply of tailored financial and insurance products, and a lack of digital and financial skills)and came up with digital innovations that would provide these female farmers with the necessary financial safety net to overcome these catastrophic events and improve their livelihood

Prior to this project, OKO chose the crops to cover based on their popularity in Mali, with no focus on gender, but the approach led to a massive gender imbalance in the customer base. For this project OKO surveyed 330 women in 13 villages to learn what crops are mostly grown by women. As a result of findings, OKO proposed to create a new insurance product for peanut growers. OKO also noticed that the female team members were selling to a larger proportion of female farmers, so it created a team of female-only agents. The women-only team registered 3.2 times more women than the male-only or mixed team. Through these two innovations, OKO managed to rapidly increase the rate of women among its newly registered customers. OKO surpassed the initial target given by UN Women and UNCDF to register 1,100 new women to crop insurance. OKO also increased the share of women customers to 25%. This innovative project proved that a gender-responsive approach can truly lead to impact on women’s access to insurance and overall sales. Through this pilot project, OKO reduced the gender gap in insurance adoption by 15% and registered 1,100 new female farmers to their crop insurance.1

Key lessons:

  • This example illustrates a gender-responsive weather-based insurance that identified and addressed the different gendered vulnerabilities to and impacts from climate risks and disaster-induced loss of well-being and lives, as well as differences in access to and use of financial instruments and insurance in its varied forms.
  • It shows how a robust gender analysis and design improved the inclusion and protection of women farmers. An insurance instrument was designed to meet their specific realities: sold by women agents, covering women’s main crop in the region, and supported with relevant financial literacy accessible to them.

The pilot can be classified as a gender responsive” design, leading to more women being protected from climate-induced risks to their livelihoods

1. OKO, 2022

Increasing the ability to respond to shocks through the expansion and updating of a national social registry in Pakistan

The Benazir Income Support Programme (BISP) in Pakistan was established in 2008.
It transfers cash to vulnerable women and their families from the poorest households across the country. BISP’s long-term objectives include eradicating extreme and chronic poverty and empowering women.1 With this aim, the cash transfers provided are designed and structured to influence entrenched gender norms, rendering it more gender transformative. For instance, since its inception, women are the main recipients of the income transfer, the programme helps women to manage and build financial resources, helps them to realise their rights as well as those of their daughters and wider families, and strengthens women’s representation in both the community and the workforce.2

The BISP has been making relevant adaptations to respond to shocks. When the first wave of COVID-19 hit Pakistan in May 2020, the government wanted to provide cash assistance to the poorest households to mitigate effects of the pandemic on their wellbeing, but this was hindered because BISP’s social registry data was out of date, with an effort to collect data through a new digital survey only being rolled out in some localities. BISP prioritised the completion of the data collection process and raised the eligibility threshold of the programme to increase coverage given the impacts of the pandemic. By the end of 2022, a total of 35 million households had been entered in the Registry, with nine million eligible for financial support.

Then in 2022 an additional shock hit the country: flooding which quickly pushed many households into poverty, which urgently required different types of assistance, including cash. This presented BISP with the highly complex challenges of identifying and providing rapid financial support to newly vulnerable families. This catalysed the shock responsiveness of Pakistan’s social protection system.3

BISP began a process of transferring the static registration system to a dynamic one, capable of registering and updating household data on an on-going basis, essential for adapting social assistance to households’ changing circumstances and to enable a rapid response to shocks and crises as they arise. Fundamental components of this strategy involved defining the digital inputs required to move towards a more integrated and interoperable system to link up Pakistan’s many social protection programmes, improving the payments system, and a rapid expansion of registration centres to bring BISP services closer to people’s homes.

Fostering gender norm change

The BISP seeks to enhance gender equity in a number of ways. In addition to transferring the cash transfer to women, BISP also provides conditional cash transfers which support poor families to access mother and infant health and nutrition services and education. The programme also pays a higher amount to families for keeping girls in school compared with boys at all grades, as well as a graduation bonus when girls complete their primary education. BISP is also piloting the provision of iron and folic acid tablets to girls growing up in poor households. Girls who take these supplements learn about why they are so important for their health and, once in the programme, this secures additional cash for their households. 

With the support of German Development Cooperation, BISP is also challenging traditional gender norms in more substantive ways. The incorporation of female supervisors and ushers at all of the BISP centres enables the rapid expansion of the Registry and supports the empowerment of women from poor and vulnerable communities who are working there. Many of the new female employees have themselves been recipients of BISP cash transfers, giving them particularly useful insight into the situation of the women coming to register. These women are helping to transform the image of women in their communities. The intervention therefore does not treat women as passive recipients of support but as agents of change, as well as challenging social norms around women’s employment outside the home.

Key lessons:

  • This example illustrates the importance of having gender responsive and/or gender transformative social protection programmes as the basis of social protection systems, which, when adapted to respond to shocks, can lead to gender responsive results.
  • Investing in the expansion of social registries is crucial to enable rapid response to shocks by temporarily increasing access to cash transfers to those affected by specific crises.
  • Including women in cash transfer programmes, not only as beneficiaries and recipients but also as active participants, can help empower them and transform their roles within their communities.

This programme design can be called “gender transformative”.

1. Cookson, et al (2022).
2. Debenedetti (2021).
3. Ibid.
4. Cookson, et al (2021).
5. Lawson (2023).

USING DIGITAL SOCIAL ASSISTANCE TO REACH WOMEN IN THE INFORMAL ECONOMY DURING THE COVID-19 PANDEMIC IN TOGO

Informal workers constitute 90.4% of workers in the Togolese economy. Informal work accounts for 95% of women’s and 90% of men’s employment.1 Informal sector workers were especially affected during the pandemic as they were largely unable to work from home and maintain their livelihoods. To mitigate the pandemic’s economic impact, in April 2020 the government introduced the Novissi programme, a fully digital, unconditional cash transfer scheme.

To enrol beneficiaries, the government used voter ID cards and drew on the database from the February 2020 elections which contained over 90% of the country’s adults, who had self-declared their occupations and home locations. Individuals could register from any type of phone, not only smart phones,2 making the process more accessible to both women and men. Once deemed eligible, the user’s mobile money account was automatically credited with the funds.

Novissi employed a gender-differentiated lens in designating a higher transfer amount for female beneficiaries, with the explicit objective of countering some of the gender inequalities in the country. On average, women in Togo have lower educational attainment, fewer job opportunities, and less income, making them more vulnerable to and affected by multidimensional poverty than men.3 Women also typically occupy roles that are critical to both food supply chains and local economies, including but not limited to dressmakers, hairdressers, food vendors, resellers, and caregivers, so it was important for the economy for them to continue working. In addition, it was assumed that female heads of household would better allocate household spending for essential household needs. The President’s buy-in helped build public support for Novissi’s gender-differentiated approach. According to official records, the programme had reached nearly 820,000 beneficiaries by March 2021—65% of them women.4

Nevertheless, it is important to note that, while women constituted over 60% of the total of programme beneficiaries, learnings from monitoring done throughout the scheme revealed that women (mostly in rural areas), had lower access to digital terminals than men and that generally the only existing phone belonged to men, making it difficult for women to have direct access to the social assistance funds allocated to them.5

Key lessons

  • Gender responsive context analysis helped determine that women were overrepresented in the informal economy. Based on findings, a greater number of women beneficiaries received higher transfer amounts in order to support the reestablishment of supply chains in the economy of which women are part of, as well as being better able to reach other members of the household by paying women.
  • Through analysis, it was found that most women in the informal sector had access to a voter ID to be used for the registry, and many, mostly in urban areas have direct or indirect access to a mobile phone for payment, so the design did not automatically exclude the majority of women.
  • Closing the gender gap in mobile phone access and use would therefore directly contribute to the economic empowerment of women and girls, and to achieving equal opportunity in accessing funds.

This programme design can be labelled as “gender responsive”.

1. Cookson, et al (2022).

2. Debenedetti (2021).

3. Ibid.

4. Cookson, et al (2021).

5. Lawson (2023).

Social assistance: Building gender responsive and transformative dimensions into Niger’s National Cash transfer programme

Niger is one of the poorest countries in the world with a rural poverty rate of 51.4% and ranks last in human development indicators. Landlocked in the Sahel, its population is highly exposed to climate shocks and food insecurity. To address this, the Government of Niger set up a social protection system with a cash transfer programme as its cornerstone in 2012. The programme provides monthly payments of approximately USD 39 (11% of annual household consumption for targeted poor rural households). Cash transfers are unconditional and targeted to mostly rural communes with highest poverty rates. Poverty-targeting is applied to determine the beneficiary households. Within selected households, a woman over 20 was the recipient of the cash transfers. By 2019, the programme had reached 22,500 households.

An experimental intervention was supported by the World Bank to complement the third phase of the cash transfer with multifaceted interventions to assess the results of tackling psychosocial and capital constraints to alleviate poverty and vulnerability resulting from climate shocks and food insecurity.

The core programme components promoted financial inclusion, basic micro-entrepreneurship skills and market access to beneficiaries, in most cases women.
A second component addressed capital constraints by providing a lump-sum cash grant for productive purposes. A third component – the most transformative - provided psychosocial interventions that aimed to strengthen aspirations and interpersonal and intrapersonal skills, as well as to address gender and social norms. This last component included life skills training, which while relatively light, aimed to trigger three main mechanisms:

  1. To build personal psychological assets, including self-efficacy, self-worth, aspirations, and optimism about the future, while developing behavioural skills related to interpersonal communication, problem-solving, leadership, and goal setting. This intervention was not directly related to women’s psychosocial vulnerability in the face of shocks;
  2. To promote social empowerment, including social standing in the community, community support and solidarity, and supportive social norms around women’s income generating activities; and
  3. To foster positive intra-household dynamics, including interpersonal trust, closeness, and conflict resolution, as well as women’s decision-making power and control over resources.

The full community, including elders, economic and traditional leaders, and programme beneficiaries and their husbands (or other family members), were invited to attend a video screening and community discussion, after which trained facilitators guided a public discussion on social norms, aspirations, and community values.

Findings from the evaluation showed that all three modalities of the intervention induced widespread improvements in consumption, revenues and psychosocial well-being. However, combinations that included the psychosocial component produced the largest increase in women’s control over earnings, strengthened relationships and expanded social support. The programme’s results highlight the value of addressing women’s psychosocial constraints— not just primarily capital constraints—to open pathways out of extreme poverty and toward women’s empowerment.1

Key lessons

  • The transfer recipients were women with complementary components to achieve transformative change by tackling psychosocial and capital constraints.
  • The World Bank centred its multifaceted intervention (experiment) on existing programme beneficiaries, introducing specific gender transformative design and implementation components.
  • Complementary programming promoted financial inclusion, basic micro-entrepreneurship skills and market access to beneficiaries and lump-sum cash grants intended for productive purposes to some beneficiaries as well as psychosocial interventions, including life skills training, to strengthen aspirations, interpersonal and intrapersonal skills, with an emphasis on addressing gender and social norms.

Given their design, the components of the intervention sought to be “gender transformative”, addressing specific gender vulnerabilities and aiming to dismantle discriminatory social norms.

Novel extreme heat microinsurance launched in India to protect women informal sector workers

The Adrienne Arsht-Rockefeller Foundation Resilience Center (Arsht-Rock), in partnership with the Self Employed Women’s Association (SEWA), and Blue Marble, have created the Extreme Heat Income Insurance, a new, parametric insurance to help women in India recover wages lost due to climate-driven extreme heat events.

In India’s informal sector, women work for prolonged periods of time in dangerously hot conditions which leads to preventable pain and suffering and illnesses, ranging from lingering rashes, to chronic heart and kidney disease. The Extreme Heat Income Insurance aims to ensure that these women do not have to risk their health while supporting their families’ financial security.

The Extreme Heat Income Insurance is activated when specific extreme heat conditions that are expected to result in negative health outcomes are met. At this point, a payment to SEWA members’ bank accounts is generated to compensate for projected lost income due to unsafe working conditions created by extreme heat. The tool is designed to pay out multiple times in one heat season to replace income—currently estimated at $3 per day—when the heat event occurs. In the pilot phase, the premium will be paid by the program, not by the women participants, with a local insurer offering the cover.

The purpose of the microinsurance product is to protect the health and livelihoods of heat-exposed women in the informal sector in India, which accounts for 93% of the country’s labour force. Beginning in April 2023 as the hottest season and frequent heat waves begins to arrive in India, Arsht-Rock, SEWA, and Blue Marble will target 21,000 SEWA members in Ahmedabad across a variety of occupations—from salt pan miners, waste recyclers, and head loaders, street vendors to farmers, ship breakers, construction, and home-based workers—to participate in phase one. Based on learnings from the pilot, the goal is to quickly scale to the entire 2.5 million SEWA member community spanning 18 states and beyond, in future heat seasons.

To complement the income replacement payout, Arsht-Rock, SEWA, and Blue Marble are exploring the addition of personal accident, maternity care, and disability products over time, intended to improve health and build more secure household finances, in addition to an early warning mechanism and trainings based on forecasted heat conditions on the health of participants. These additional covers will be informed by market research during the product design phase.1

Key lessons:

  • This innovative social insurance scheme illustrates the importance of analysing and understanding risks faced by different groups of women and girls in the context of climate shocks – in this case informal sector working women – to design instruments that can respond to these specific risks.
  • Innovation and partnerships between development actors in the context of climate related shocks can pave the way for new instruments to better and more specifically mitigate the economic and health risks faced by women and girls.

This type of social insurance is gender responsive as it directly addresses identified economic constraints and health risks faced by informal sector working women, resulting from climate related shocks.

Cash for work programme empowering Syrian refugees

Nearly 80,000 of the Syrians who have escaped the war in their country have sought shelter at Jordan’s largest refugee camp, Za’atari. UN Women runs economic empowerment and protection programming for women in the camp via three ‘Oases’ safe spaces for women and girls which have been operational since 2012 and are financed with funds from the Governments of Finland, Italy, Japan, the Netherlands and the Republic of Korea. These spaces receive approximately 5,000 visitors per month, of which close to 1,000 are regular users. The spaces offer economic opportunities, protection referral services, day care services – to allow parents to work, and life skills such as Arabic and English literacy and computer classes. In addition to these services, UN Women facilitates and supports a women’s camp committee which meets with camp decision-makers on issues ranging from camp security to food vouchers and hygiene, providing a voice to women and men in the camp and breaking the isolation faced by women in the camp.

In addition, cash-for-work opportunities are offered in ‘Oases’ that include tailoring school uniforms, repurposing UNHCR tents into reusable bags, crafts-making, teaching, and working as beauticians, security guards and childcare professionals. This cash for work scheme allows women to gain certain economic independence to meet basic household needs, while the supportive services offered at the space provide women and girls with the opportunity to break the chain of isolation, develop women’s skills, provide them with access to public space, economic independence and gives them the opportunity to restore their dignity. 1, 2

Key lessons

  • This example of the gender-responsive and transformative cash-for-work programme for Syrian refugee women in Jordan illustrates the need to identify the specific constraints women face in achieving economic empowerment.
  • Women lacked income generating alternatives in the camp which the programme was able to provide through cash for work.
  • The programme was also accompanied by measures to develop skills and promote social capital for a more transformational effect.
  • Combining economic, protection and social activities and service provision helped meet the range of needs that women face in earning incomes and engaging in public life coming from a conflict-context.
  • Fostered engagement of women’s camp committees in decision-making to ensure that women and girls’ needs are adequately represented and addressed.

This programme design can be called “gender transformative”

1. https://www.unwomen.org/en/news/stories/2015/10/cash-for-work-programme-economically-empowers-syrian-refugees

2. This case study is a promising practice, included in the Corporate Thematic Evaluation of UN Women’s Contribution To Humanitarian Action

Access to health insurance for women care-givers in Senegal

Northern Senegal has experienced a climatic shift during the past 25 years resulting in crop and livestock production becoming even more difficult, as desertification extends further into the country from the Sahara,1 weakening livelihoods. Over two-thirds of women in Senegal work in the agricultural sector in rural areas, where access to basic services such as energy, water, health or sanitation is limited and where productive and reproductive activities overlap leaving them limited time for paid work.

A survey carried out by UN Women among 400 women farmers in Northern Senegal shows that women devote up to 12 hours daily to unpaid work including caring for family members, domestic work, and community activities given their limited access to basic services and infrastructure. Much of this time is devoted to caring for members of the households who become ill as a result of the adverse conditions. This results in women having less time to work their land and build economic resilience.

Since 2021, UN Women has worked with local, regional and national government partners, the private sector, and women’s organisations to develop the “Transformative approaches for recognising, reducing, and redistributing (3R) unpaid care work in women’s economic empowerment” programme, funded by the Government of Canada. Through this work, Senegal’s National Health Insurance Agency has allowed the adaptation of services to the needs of rural women, enabling them to access an insurance system to mitigate the risk of income loss due to illness in the household. Through awareness raising and capacity building, more than 1000 rural women members of a farmers’ network have enrolled in national health insurance for the first time, accessing coverage for themselves and their households – reaching nearly 7000 people.

The programme supported the adaptation of the insurance product to the needs and constraints faced by rural women, through a reduction of the premium, expanding payment options, and setting up sustainable mechanisms to facilitate financing of the insurance premium via community-based savings groups. The programme has identified and engaged selected private sector innovators, fintechs and service providers in the insurance, mobile savings and asset financing markets to help them design and adapt their products and services to rural women’s needs and priorities. As a result, a number of solutions are being tailored to improve access to health insurance for women and their households, to improve women’s access to saving products, financing and risk-transfer mechanisms for income-generating activities, productive assets and agricultural inputs, including mobile layaway and asset financing mechanisms.2

Key lessons

  • This example from Senegal in a context in which farmers are vulnerable to climate shocks highlights the relevance of understanding gendered risks in a specific context, identifying the particular costs for rural women of facing illness in the household in terms of having to stop farming to engage in care due to established social norms, and providing a specific coverage for this risk. The example also highlights the importance of engaging women's organisations to reflect women's needs and voices.
  • Gendered analysis highlighted the specific risks that women face in balancing care work and building economic resilience.
  • The insurance is linked to the government’s national health insurance, but complements its reach with products tailored to women’s transformational needs, such as access to savings, financing, among others.

This programme can be classified as “gender transformative” since it was not only specifically designed to reach women and address their needs, it also helps them increase savings and engage in income generating opportunities that can lead to more transformational livelihood outcomes.

1. https://www.adaptation-undp.org/explore/western-africa/senegal.

2. UN Women (2022).